Our Services

Kasen does not only produce our own brand name in eBikes but can produce for many others as well. Meaning we can manufacture for you as well.  Want to launch your own brand of ebikes? Contact us to see if we’re a good match for you and your company!

Original Equipment Manufacturer (OEM)

We can produce white label products for your company! All of our products are of high quality and go through an extensive quality control process to ensure that our white label products are up to standard with the companies we produce for.

Technical support

Our general support time is within 24 hours on business days. Contacting us, will take you directly to one of our customer service employees to help you with any questions you may have. Customers may contact us through, mail, email, or telephone. For quick, simple, questions we recommend contacting us through the phone. While more technical questions are better handled through email with as much detail provided as possible. 

Customer service

All customer service is handled by our team located here in Southern California. Have questions about our ebikes, OEM services, or wholesale? We are happy to answer. Stop dealing with middlemen and speak to the direct manufacturer of some of the most prominent electric bikes on the market.